Shipping policy

Shipping & Delivery

At SERB, each order is prepared with care and intention—reflecting our commitment to craftsmanship, precision, and timeless presentation. From Kuwait to the world, we ensure your pieces arrive with the attention they deserve.

Kuwait (Domestic Delivery)

Within Kuwait, we offer a seamless and responsive delivery experience across all areas.

For your convenience:

Orders placed before 8:00 PM are delivered the same day (within approximately 3 hours)
Orders placed after 8:00 PM will arrive the following day

International Shipping

SERB proudly delivers worldwide, extending our craftsmanship beyond borders.

We currently ship to the following regions:

GCC Countries
Middle East (non-GCC)
United Kingdom & Europe
United States & Canada
Australia

Delivery timeframes vary depending on destination, with most international orders arriving within a few business days after dispatch.

Returns & Exchanges

We believe in considered purchases and enduring quality. Should you need to make a return or exchange, we are here to assist.

Requests are accepted within 14 days of purchase
Items must be unused, in their original condition, and in original packaging

To begin the process, please contact our team with your order details.

Additional Information

Delivery timelines may vary during peak periods or due to customs procedures
International orders may be subject to duties or import taxes, determined by the destination country