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Frequently Asked Questions
Products
Our Swiss Shemagh and Swiss Ghutra are crafted in Switzerland from 100% premium cotton, while our Kuwaiti Ghutra is made in Kuwait from high-quality polyester. Each piece is chosen for its comfort, durability, and refined finish.
Our Build Your Own experience allows you to curate a selection of three premium pieces, choosing between shemagh and ghutra to match your personal style. Each set is presented in a refined SERB box, ideal for personal use or gifting.
Yes, every SERB product is designed with presentation in mind, making it an ideal choice for refined and meaningful gifting.
Select items may be restocked based on availability. We recommend subscribing to stay informed about new releases and restocks.
Shipping & Delivery
Yes, we offer international shipping. Delivery times and rates may vary depending on the destination.
Orders are typically processed within 1–2 business days. Within Kuwait, orders placed before 8 PM are delivered the same day (within 3 hours); orders placed after 8 PM are delivered the next day. For international orders, delivery times vary by location, but most arrive within a few business days.
Returns & Exchanges
Yes, we accept returns and exchanges within 14 days of purchase, provided the item is unused and in its original packaging.
Care & Maintenance
We recommend hand washing with cold water and mild detergent. Wash deep colors separately and avoid bleach or harsh chemicals. Iron at a moderate temperature if needed.

